Client Testimonials

The Deters Family - Shoreview

"We can’t thank Northern Stars Home Care and owner, Chris Allen enough for the wonderful Care she has given to our mother these last few years.

Chris would do everything in her power to help us and to please my dad with every request he asked of her when it came to making sure our mom had everything she needed and to be sure we were all pleased with the care that was given by her employees.

Her clients and their needs come first and Chris works endless hours to make sure everyone and everything is taken care of.

We highly recommend Northern Stars Home Care to anyone looking for help with aging parents who are not able to care for themselves.  You will receive kind, caring and loving attention to even the smallest detail.  We all feel very blessed to have found Chris at a very emotional time with finding the extra care we needed."

L. H. - North Oaks

"Chris Allen exemplifies selfless care for my grandmother. She is attentive to details as well as compassionate and genuine in all her efforts. In times of need, Chris is responsive and readily available to assist with all matters. We couldn't be more impressed with Chris and the excellent care she extends through Northern Stars Home Health Care."

Mitzi H. - St. Paul

"When our family made the decision to take my mother-in-law home, we looked for a home care company that could help us take care of her while we were at work. We needed one that we could trust, was flexible with days and hours, someone who would treat her like family. We found Northern Stars Home Care advertisement in our church bulletin.

Right from the start, Chris Allen was the absolute professional. She came to our home to meet with us about their services, answered our questions and reassured us that this was a decision that we could manage.

The staff at Northern Stars treated my mother-in-law with utmost respect and care. They treated her like their own mom or grandmother.  The caregivers worked collaboratively with each other and communicated with us. They also helped our family and supported us through our own struggles.

Looking back at the time that we had her at home, we are so grateful that we came across that ad in the church bulletin. It was a gift that was initially intended for her but in the end, it was an opportunity of a lifetime to be able to have her spend the time with us. We would not have been able to do this without the support of Northern Stars Home Care."

Bob and Karen V. - White Bear Lake

 "We were faced with multiple difficult decisions concerning our Dad's care as he was approaching the end of his life.  We wanted to bring him home, where he would be most comfortable, but couldn't see a way for our elderly Mom to provide the care he needed.

The best decision we made was contacting Chris from Northern Stars Home Care.  On short notice, she worked alongside hospice and helped us get everything in place he would need.  She was patient, available and thorough as we tried to work out a schedule that provided the best care possible but that also worked with my Mom's needs. We learned that it wasn't just about the patient but about taking care of the family too.  We couldn't give them a higher recommendation."

Darryl & Deanna B. - White Bear Lake

"Chris Allen and her team are absolutely fantastic. Chris was there for us immediately after our mom had been transferred to a rehab center to help us determine care when she came home. Our mom is 91 years old and we are living with her to help her stay in her home. The staff that Chris provided for her care was so compassionate and caring. They went above and beyond our expectations and were wonderful companions for mom. We felt so comfortable leaving her in their care and knew we didn't have to worry about being gone. Chris is wonderful about follow-up with changing needs and wants for mom's care. We would highly recommend Chris and her staff to anyone looking for home care."

Melanie H.​​ - North Oaks

"Our family has been blessed by Chris Allen and her business Northern Stars Home care!  My mother and our family have so appreciated how Chris and her team are available and prepared to meet our needs whenever they arise.

When dealing with issues of aging and Alzheimer’s Chris has expertise and understanding that has brought comfort and reassurance when difficult scenarios are presented. We have found first hand that working with Chris and home health care has been a more personal approach that is meeting the needs of our mother.  

I would offer a recommendation to Chris and her service to anyone interested!

Barb G - Shoreview

"Over the past several years, we were blessed to have Chris Allen help us through a number of health related episodes with our parents.  As we look back, it appears that Dad and Mom showed each other great respect by taking turns when it came to their health issues. Simply don’t know how we would have gotten through it without Chris’ guidance and expertise!

As promised, Chris was always available to us, anytime day or night. Her care giving personality coupled with impeccable organizational skills and commitment to follow up was outstanding. Be assured her number is the first one we will be calling if and when home health becomes necessary again. We have referred to her many others and will continue to do so; she is that good in her profession."

James F - St. Paul

"I can't say enough good things about Chris. She will truly do anything to meet the needs of her clients. Chris and her team are caring, compassionate, and dedicated. I highly recommend Northern Stars Home."

Anne S. - Roseville

"When I first realized my mom was going to need help I didn't know where to turn. I'm so thankful I called Chris. She was compassionate and so knowledgeable. She was always available when we needed her and helped get our family through a difficult time.  I'd recommend Chris and her team to anyone looking for home care services."

Mike L. - North Oaks

"Chris Allen's Northern Stars Home Care not only provided caring, competent and helpful aides but she was willing to set up a schedule that worked best for us.
I was able to adjust times to fit my schedule. If something unexpected came up when I didn't need someone, Chris said OK. She didn't need a week's notice. That is what sets her apart from other home care providers."

Dale N. - North Oaks

"Northern Stars Home Care does a great job of helping my mom. We've used several agencies and this one stands above the rest for individualized care and adapting to their client needs.

Above all, we trust our loved one with their care and they continue to earn it."

The Crowe Family -Shoreview

"I want to take this opportunity to thank Northern Stars Home Care for the attentive, professional care they provided our mom in the last six months of her life. Mom had nothing but praise for the caring way they related to her. They performed their duties efficiently and conscientiously, but actually went beyond the daily tasks by taking an interest in her, sharing her interests, and reassuring her in difficult times, especially at the time of her daughter’s passing. Having an RN monitoring mom’s health helped keep things in perspective and we could count on her to alert us when medical intervention was necessary. 

Chris Allen is the best supervisor we could have had. She was willing to bend over backwards to make sure mom had extra coverage when requested, sometimes with very little notice, and she made regular schedule adjustments as requested. Of course, that also goes to show the flexibility of the care team. Mom was very pleased that her team was staffed consistently with the same people and that no shift ever went uncovered. We are so grateful to Northern Stars Home Care for sustaining the quality of her life and for giving us peace of mind."

Michele C. - Mahtomedi

"I would like to thank you and your team for all the hard work you have done for my mom.  We could not have kept her in her home this long without your support, phone calls, texts and emails."You have a wonderful staff and I would recommend your company to anyone.  If you ever have anyone who would like a reference, you can give them my contact information."

Jackie B. and Family - North Oaks

"Our family was so fortunate to have had the benefit of the support you and your team provided our mother in her final days of her life.   

We needed assistance quickly to ensure there was someone there at all times – to ensure mom had what she needed – as well as supporting the family with support from the care facility, hospice, or help with any task.    We were amazed that you were able to have someone in place within hours of discussing our needs.  THANK YOU!! 

The wonderful caring aides that became part of our family during this difficult time:

Chanelle:  She melted our hearts with her warmth, genuine caring ability, and tenacity with assisting us with mom’s care. We will always remember her and are so thankful she was with mom during her last hours.  Thank You Chanelle!  You are a special person – you cared so gently for mom and us!

Christine:  She has a heart of gold and provided mom support during a very difficult time.  She was there not only for mom but us as we were navigating the choppy waters.  She is a calming spirit and we were so blessed to have her with us! 

In the short time we spent with you and your team you became part of our family!  The love, support, care that mom received will always be remembered."